Online Features

• 24/7 Access To Claims, Deductible, and Eligibility/Coverage Information.
• View Explanation of Benefits (EOB), ID Cards, Plan Documents, Links, and more.
• Submit Forms and Questions.
• Customer Service (non-technical benefit/claim related issues): See Member ID Card For Voice Number.
• Web Support (Technical website and login questions): support.Information@healthsmart.com or 1-800-638-0968 between the hours of 8:00 am and 5:00 pm Eastern Time, Monday - Friday.