Bypass Multi-factor Authentication: If you trust this device as secure, you may elect to have us
remember it and bypass multi-factor authentication for the next days.
Welcome to HealthSmart's Web eXchange system. Please login with the form on the left, or sign up using the Create Account option.
Online Features
24/7 Access To Claims, Deductible, and Eligibility/Coverage Information.
View Explanation of Benefits (EOB), ID Cards, Plan Documents, Links, and more.
Submit Forms and Questions.
Customer Service (non-technical benefit/claim related issues): See Member ID Card For Voice Number.
Web Support (Technical website and login questions): support.Information@healthsmart.com or 1-800-638-0968 between the hours of 8:00 am and 5:00 pm Eastern Time, Monday - Friday.